Cancellation of bookings and cancellation policy differs for each product or service. When you make a booking, kindly view terms & conditions of each product or service, which reflects the cancellation, refund with booking terms & conditions. You can cancel any of the confirmed booking with us by calling our customer care team. Cancellation of your request may require a minimum processing time, subject to specific terms and conditions applicable to the type of product or service booked & purchased.
There may be some non refundable services which you booked with us, which are non-utilized or cancelled after the cancellation deadline mentioned in the terms and conditions, while making the purchase.
Customer agree to bear the full cost of any booking, cancellation and administration fees for any products or services booked but not utilized for any reason.
‘Reverie Vacations Private Limited’ reserves the right to decline any booking or purchase for any reason and shall not be held liable for any resulting claims of losses, damages or compensation. In such an event, Reverie Vacations shall refund to you all unutilized money collected from you for that purchase.
For bookings and purchases, which has already been paid by you, when cancelled, refunds will be made (based on the refund policy, mentioned in terms and conditions, while making the booking or at the time of purchase).
Cancellation Policy is subject to change. It’s purely depends upon the cancellation policy of respective hotels.
Refund may take between 30-45 working days for the amount to get credited into your account. Refund policies may vary for every product and service.